---
title: How to enable the Technical Service Mode
description: How to enable the Technical Service Mode
---

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# How to enable the Technical Service Mode

#### **To Enable the printer's technical service mode, follow these steps:**

#### **1.** Click on the top right button to access the printer's information menu. In that menu, press the Unit Information button

![1-enable-technical-service-mode](https://support.bcn3d.com/hs-fs/hubfs/Knowledge%20base/Epsilon/G36/1-enable-technical-service-mode.png?width=500&height=300&name=1-enable-technical-service-mode.png)

#### **2.** Press and hold the text that shows the three software versions until a pop up appears showing the message "Technical service mode Enabled"

![enable-technical-service-mode-2](https://support.bcn3d.com/hs-fs/hubfs/Knowledge%20base/Epsilon/G36/enable-technical-service-mode-2.png?width=500&height=300&name=enable-technical-service-mode-2.png)

#### **3.** A new option will appear under *Utilities/Printer Setup/Technical Service Mode*

![technical-service-mode](https://support.bcn3d.com/hs-fs/hubfs/Knowledge%20base/Technical%20service%20mode/technical-service-mode%20Cropped.png?width=500&height=300&name=technical-service-mode%20Cropped.png)

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