Where is the serial number?

This article lists where to find the serial number on each model.

 

The serial number is the unique number that identifies your printer, this number is needed when contacting with Customer Support.

 

Choose your printer model:

Epsilon series w50 epsilon series w27 bcn3d smart cabinet sigma series d25 Sigmax r19 Sigma r19

Epsilon Series and Sigma Series:

 

serial label

Label inside the printer

This label is on the inner cover that is found inside the printer, behind the LCD

serial number label box

Label on the box

You can find this label on one of the sides of the printer box

document of conformity

Declaration of conformity

This document comes inside the box, between the filament spools and the printing surface

information menu

Unit information menu on the LCD

To access this menu, click on the 🛈 button on the top right corner of the main menu


Smart Cabinet

 

bcn3d smart cabinet serial number

Label in the Smart Cabinet

This label is on the backside cover, on the left side.

serial number label box

Label on the box

You can find this label on one of the sides of the printer box

document of conformity

Declaration of conformity

This document comes inside the box, between the filament spools and the printing surface

 


Sigma and Sigmax

 

serial number of sigma r19

Label under the printer

This label is on the bottom cover that is found under the printer, on the left side.

Be careful when checking the label under the printer, it is recommended to disconnect the printer and remove the glass beforehand.

serial number label box

Label on the box

You can find this label on one of the sides of the printer box

document of conformity

Declaration of conformity

This document comes inside the box, between the filament spools and the printing surface

information menu

Unit information menu on the LCD

To access this menu, click on the 🛈 button on the top right corner of the main menu

 

Forum community 

Need more tips? Check out our forum community for more info.

 

It's important to keep your printer in good shape to make the most out of it. In this chart you can find a list of the extruder maintenance procedures and how frequently these should be done. Maintenance Plan.

 

bcn3d-recycle  Take your e-waste to a certified recycler. Check how we do it in BCN3D.

 


RELATED ARTICLES

unboxing epsilon ES

unboxing sigma d25 eng

 

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