Find the software and firmware version that is running your printer
1. Find the serial number of the Sigmax printer
You can find this serial number on the i button and Unit Information or on the label under the printer, close to the power switch.
The serial number also appears on a label on the side of the box and in the certificate of conformity that comes with it.
2. Look at the 4 last digits of the serial number, then check the following chart:
The R17 version can be upgraded to R19 via installing the upgrade kit found in this article: Upgrade your BCN3D Sigmax
Need more help? Check out our forum community for troubleshooting help.
It's important to keep your printer in good shape to make the most out of it. In this chart you can find a list of the extruder maintenance procedures and how frequently these should be done. Maintenance Plan.
Take your e-waste to a certified recycler. Check how we do it in BCN3D.
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