Find the software and firmware version that is running your printer
1. Find the serial number of the BCN3D Sigma printer
You'll find this serial number on the i button and Unit Information or on the label under the printer.
The serial number also appears on a label on the side of the box and in the conformity certificate that comes with it.
2. Look at the 4 last digits of the serial number, then check the following chart:
|Last 4 digits||Version|
|From 0000 to 1592||R16|
|From 1592 to 3264 (both included)||R17|
|higher than 3264||R19|
Both R16 and R17 versions can be upgraded to R19 by installing the upgrade kit found in this article: Upgrade your BCN3D Sigma
Need more help? Check out our forum community for more information.
It's important to keep your printer in good shape to make the most out of it. In this chart you can find a list of the extruder maintenance procedures and how frequently these should be done. Maintenance Plan.
Take your e-waste to a certified recycler. Check how we do it in BCN3D.
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