This article will help you if the Z-axis motor isn't working or doesn't make any sound.
Here are some guidelines to follow to locate and solve this issue.
1. To check the Z motor, first, turn off the printer and unplug it from the power outlet.
3. Check if the Z motor cable is properly connected to the driver
4. Check if the Z flat cable is properly connected to the driver and to the mainboard.
Tip: Check out this article to properly check the flat cable connections: Flat cable connection.
5. If all the cables are properly connected, swap the extruder motor driver with the Z
motor driver to see if the motor responds with a new driver. Check these articles to know how to do this swap: Extruder motor driver
Conclusions
If swapping the Z-axis driver for the Extruder one makes the motor work again, you should consider getting a new Z-axis driver to replace it.
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It's important to keep your printer in good shape to make the most out of it. In this chart, you can find a list of the extruder maintenance procedures and how frequently these should be done. Maintenance Plan
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